{"id":13015,"date":"2019-04-30T15:21:29","date_gmt":"2019-04-30T09:51:29","guid":{"rendered":"https:\/\/email.uplers.com\/blogs\/?p=13015"},"modified":"2020-10-28T17:38:47","modified_gmt":"2020-10-28T12:08:47","slug":"survey-emails-subscriber-feedback","status":"publish","type":"post","link":"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/","title":{"rendered":"Survey Emails as a Tool to Garner Valuable Subscriber Feedback"},"content":{"rendered":"<p>Surveys are one of the most importance sources of data when it comes to understanding the customers and sending them relevant data. Unless you know what kind of content or product recommendations resonate the most with your target audience, your marketing efforts will not be as fruitful as you want it to be. Assuming wouldn\u2019t help. You ought to hear it from the prospect to believe it. So, how should you go about this? Well, survey email is the answer you are looking for.<\/p>\n<p>However, the challenge is to create a survey email that gets you enough responses. It seems to be a trivial task but the design and copy of your survey email determines whether the recipient will respond to it or simply ignore it.<\/p>\n<p>Let\u2019s take a look at the nitty gritties of survey emails that will help you garner valuable feedback with an optimum response rate.<\/p>\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-17407 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/custom-email-templates-design-coding\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2018\/04\/custom-email-design-coding.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2018\/04\/custom-email-design-coding.jpg 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2018\/04\/custom-email-design-coding-300x75.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2018\/04\/custom-email-design-coding-768x192.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2018\/04\/custom-email-design-coding-624x156.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n<h2>Have a straightforward subject line<\/h2>\n<p>Your subject line should clearly convey that it is a survey email and at the same time, entice the subscriber to open the email. It should tap on the emotional instinct and sound empathetic to the recipient.<\/p>\n<p>Take a look at the example by <strong><em>Coursera<\/em><\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13025\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/coursera.png\" alt=\"coursera\" width=\"363\" height=\"82\"><\/p>\n<p>You can also have a subject line that asks a question. Placing a question in the subject line is a great idea to engage the subscribers and survey emails are no different. Here\u2019s an example to inspire you. Also, take a note that the subject line is personalized with the recipient\u2019s name.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13024\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/social-media-examiner.png\" alt=\"\" width=\"529\" height=\"71\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/social-media-examiner.png 529w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/social-media-examiner-300x40.png 300w\" sizes=\"auto, (max-width: 529px) 100vw, 529px\" \/><\/p>\n<p>Alternatively, you can also highlight an incentive in the subject line to tempt the subscriber to take the survey. <strong><em>Cotton On Kids<\/em><\/strong> has drafted a precise subject line that conveys the most important stuff.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13023\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/cotton-on-kids.png\" alt=\"\" width=\"653\" height=\"94\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/cotton-on-kids.png 653w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/cotton-on-kids-300x43.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/cotton-on-kids-624x90.png 624w\" sizes=\"auto, (max-width: 653px) 100vw, 653px\" \/><\/p>\n<p>It is strongly recommended that you create a sense of urgency in the subject line to yield instant responses to the survey. <strong><em>Country Living Back Porch Club<\/em><\/strong> sets a perfect example for the same.<\/p>\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-17410 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/email-marketing-automation-services\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/07\/email-automation.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/07\/email-automation.jpg 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/07\/email-automation-300x75.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/07\/email-automation-768x192.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/07\/email-automation-624x156.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13022\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/country-living-porch-club.png\" alt=\"\" width=\"940\" height=\"92\"><\/p>\n<h2>Write a crisp, yet compelling copy<\/h2>\n<p>Your <a href=\"https:\/\/email.uplers.com\/blog\/engaging-email-copy-converts\/\" target=\"_blank\" rel=\"noopener noreferrer\">email copy<\/a> should be to-the-point and crisp. Have a short questionnaire that does not have more than four questions. This will not take more than a minute. The Goldilocks approach is to mention the time it will take to complete the survey as it reflects that you value the subscriber\u2019s time.<\/p>\n<p>Here\u2019s a perfect survey email sent by <strong><em>Coursera<\/em><\/strong>.<\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13021\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/coursera-email.png\" alt=\"\" width=\"641\" height=\"613\"><\/h2>\n<h2>Have an actionable call-to-action<\/h2>\n<p>The call-to-action button has a huge impact on the responses received through the survey email. It is quite likely that the subscriber will skim through the copy and read the CTA. Therefore, you should have an easily tappable bulletproof CTA button. As a best practice, have plenty of white space around the button. Choose the right contrasting color that goes well with the brand personality and grabs instant attention.<\/p>\n<p><strong><em>Email on Acid <\/em><\/strong>has a well-designed CTA that is clearly visible to the reader. Moreover, the copy is intelligently drafted to garner more responses.<\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13020\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Email-on-Acid.png\" alt=\"\" width=\"768\" height=\"571\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Email-on-Acid.png 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Email-on-Acid-300x223.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Email-on-Acid-188x140.png 188w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Email-on-Acid-624x464.png 624w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/h2>\n<h2>Send a one-question survey<\/h2>\n<p>As your subscriber\u2019s inbox is overloaded with too many emails, you have a tough competition already. Because of this competitive bottleneck, it imperative to make it as convenient as possible to take the survey. Micro-surveys that have a single question in the email get more readers to respond to it and significantly enhance the subscriber engagement.<\/p>\n<p><strong><em>Multichannel Merchant <\/em><\/strong>sends a short and sweet one-question survey through their email. Note how the <a href=\"https:\/\/email.uplers.com\/blog\/everything-about-email-cta\/\" target=\"_blank\" rel=\"noopener noreferrer\">email CTA<\/a> and the survey landing page are perfectly in sync with each other.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13019\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-1.png\" alt=\"\" width=\"717\" height=\"427\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-1.png 717w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-1-300x179.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-1-235x140.png 235w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-1-624x372.png 624w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13018\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-landing-page.png\" alt=\"\" width=\"806\" height=\"778\"><\/p>\n<h2>Include the preview of the survey in the email<\/h2>\n<p>Your subscribers are busy people and it is an impediment for them to get redirected to a landing page to know what the survey is all about and respond to it. How about making it simpler by embedding the survey question right in the email like <strong><em>Insurify <\/em><\/strong>has done?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13017\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify.png\" alt=\"\" width=\"492\" height=\"482\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify.png 492w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify-300x294.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify-143x140.png 143w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify-24x24.png 24w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/insurify-48x48.png 48w\" sizes=\"auto, (max-width: 492px) 100vw, 492px\" \/><\/p>\n<p>Of course, the subscriber will be directed to a landing page to respond to the survey but adding the question in the email surely enhances the click-through rate and response rate to the survey.<\/p>\n<p>Mailchimp is an ESP that allows you to <a href=\"https:\/\/email.uplers.com\/blog\/embed-polls-surveys-emails-via-mailchimp\/\" target=\"_blank\" rel=\"noopener noreferrer\">embed a poll and survey right in the email<\/a>, which is definitely worth giving a shot.<\/p>\n<h2>Create a responsive survey email and landing page<\/h2>\n<p>Most of your recipients will be using a mobile device to view the email and respond to it. Therefore, it is crucial to design a <a href=\"https:\/\/email.uplers.com\/infographics\/new-age-email-design-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">responsive email<\/a> and landing page. This will ensure a smooth subscriber experience and increase the likelihood of responding to it.<\/p>\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-17425 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/landing-page-design-coding-services\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/landing-page.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/landing-page.jpg 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/landing-page-300x75.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/landing-page-768x192.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/landing-page-624x156.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n<h2><strong>Include a signature block in the email footer<\/strong><\/h2>\n<p>Receiving an email from a real person like the Customer Success Manager or the Senior Content Manager of a company always makes the subscribers feel special. It is a good practice to add the signature of the concerned professional at the end of the email. This will not only increase the credibility of the email but also bring better response rate for the email.<\/p>\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-17405 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/banner-design-services\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/banner-as-service.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/banner-as-service.jpg 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/banner-as-service-300x75.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/banner-as-service-768x192.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/02\/banner-as-service-624x156.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13016\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/multichannel-merchant-signature.png\" alt=\"\" width=\"775\" height=\"715\"><\/p>\n<h2>Wrapping Up<\/h2>\n<p>Survey emails, if done right, can help you increase subscriber engagement and boost your business drastically. They can give you valuable details about your subscribers and their preferences.<\/p>\n<p>If you are looking for an ideal survey email, we can help you out.<\/p>\n<p>Just get in touch with us and leave the rest on our experts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Surveys are one of the most importance sources of data when it comes to understanding the customers and sending them relevant data. Unless you know what kind of content or product recommendations resonate the most with your target audience, your marketing efforts will not be as fruitful as you want it to be. Assuming wouldn\u2019t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13026,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[947,601],"class_list":["post-13015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","tag-survey-emails","tag-survey-in-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Survey Emails - Tool to Garner Valuable Subscriber Feedback<\/title>\n<meta name=\"description\" content=\"Survey emails help you increase subscriber engagement &amp; gather valuable feedback. Know how you can improve your survey emails to get optimum response rate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Survey Emails - Tool to Garner Valuable Subscriber Feedback\" \/>\n<meta property=\"og:description\" content=\"Survey emails help you increase subscriber engagement &amp; gather valuable feedback. Know how you can improve your survey emails to get optimum response rate.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/\" \/>\n<meta property=\"og:site_name\" content=\"Email Uplers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/email.uplers\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-30T09:51:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-28T12:08:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Survey-Email-540x282.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"540\" \/>\n\t<meta property=\"og:image:height\" content=\"282\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kevin George\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@email_uplers\" \/>\n<meta name=\"twitter:site\" content=\"@email_uplers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kevin George\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/\",\"url\":\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/\",\"name\":\"Survey Emails - Tool to Garner Valuable Subscriber Feedback\",\"isPartOf\":{\"@id\":\"https:\/\/email.uplers.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/email.uplers.com\/blog\/survey-emails-subscriber-feedback\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2019\/04\/Survey-Email.jpg\",\"author\":{\"@id\":\"https:\/\/email.uplers.com\/blog\/#\/schema\/person\/7ffa431167e8be5eb07b050cd5c663fa\"},\"description\":\"Survey emails help you increase subscriber engagement & gather valuable feedback. 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