{"id":20383,"date":"2020-06-16T20:47:31","date_gmt":"2020-06-16T15:17:31","guid":{"rendered":"https:\/\/email.uplers.com\/blog\/?p=20383"},"modified":"2023-03-13T16:51:22","modified_gmt":"2023-03-13T11:21:22","slug":"guide-to-content-detective-in-salesforce-marketing-cloud-email-studio","status":"publish","type":"post","link":"https:\/\/email.uplers.com\/blog\/guide-to-content-detective-in-salesforce-marketing-cloud-email-studio\/","title":{"rendered":"Guide to Content Detective in Salesforce Marketing Cloud Email Studio"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/sA4kyVq9sKZMrHNdxHFV3oDy3Lz322Z08Gty-xdZ5mcR-wad7XUfkFhNTUsKZP4SSdjBSxT94UG2GI51OD1X8Xc-YRMQkwYUKFp-0O_ZB5_jTeFCRfsvUZvnRuijz6gBgVvFR5mL\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/NxoRRvl2R6CCRxtFxXhPK_VZynXVXp3-Vfk68fje4g5nYew_L70cdlbq1eJ0_oJRWK1JOGGfVTvDuDR4odpaqKuJJavZB22xdPbtqyiyvE0BEiUgvyeGkt_ELkyiXicXG13dB38G\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/2KKePDnLBwH5jCDBB6uuzUhKcVhxlQxB-yqkrKDZ1WcGxnrlR-8kgF59PMYRG_11EDNB7sTvda9qcWXk8j-RkLHf6tGSHFmebexRMJFZzwnRX0Pijmjt5wBEwxNL4mAFCx4pIszw\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/QdkmYhQrNx1j27Oo21D8du-ShW84ocGS9ek90JNQ0ViOILY2pJ_ki97nHXmb9yhJaRO3VhN1Gsmj1qHUL5UXCa4VElKg3U3n5jB3hCaMa7r2BtbOrmzv_QKsKz0S4vWZ2aO7W_ym\" alt=\"\"\/><figcaption><br \/><\/figcaption><\/figure><\/div>\n\n\n\n\n\n\n<p>These are just a few examples of the many, many, <em>many<\/em> spam emails that are sent and received by email users every single day.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"847\" height=\"257\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/1-3.jpg\" alt=\"\" class=\"wp-image-20393\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/1-3.jpg 847w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/1-3-300x91.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/1-3-768x233.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/1-3-624x189.jpg 624w\" sizes=\"auto, (max-width: 847px) 100vw, 847px\" \/><figcaption>Source: <a href=\"https:\/\/www.campaignmonitor.com\/blog\/email-marketing\/2019\/05\/shocking-truth-about-how-many-emails-sent\/\">Campaign Monitor<\/a> &amp; <a href=\"https:\/\/www.statista.com\/statistics\/456500\/daily-number-of-e-mails-worldwide\/\">Statista<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-20441 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l.png\" class=\"attachment-full size-full\" alt=\"Our SFMC developers can design flawless email templates\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l.png 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-300x75.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-768x192.png 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-624x156.png 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n\n\n\n<p>With the number of global email users set to grow to 4.37 billion users in 2023, the good news is that email is not going anywhere. Furthermore, <em>Email Marketing<\/em> also has a bright future, according to Campaign Monitor\u2019s 2020 Email Marketing Benchmarks report.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><a href=\"view-source:https:\/\/lh3.googleusercontent.com\/1P4PJlg4rMZrzYuS644ouY9RSHskvrY0zLyYUX_zbM6FIUSEcmGSkjzeJXWzlwivq6fH9BypSMX7gfDu9GsC3PY-ASKTjvWvN7A2P5MqG7C1AHc4JC2OH1gi6H8sV5BlvneXsdJQ\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/1P4PJlg4rMZrzYuS644ouY9RSHskvrY0zLyYUX_zbM6FIUSEcmGSkjzeJXWzlwivq6fH9BypSMX7gfDu9GsC3PY-ASKTjvWvN7A2P5MqG7C1AHc4JC2OH1gi6H8sV5BlvneXsdJQ\" alt=\"Email Marketing Benchmarks report\" width=\"404\" height=\"228\"\/><\/a><figcaption>Source: <a href=\"https:\/\/www.campaignmonitor.com\/resources\/guides\/email-marketing-benchmarks\/\">Campaign Monitor<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<p> In other words, email is here to stay. Unfortunately, so is <em>email spam<\/em>. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"257\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/2.jpg\" alt=\"\" class=\"wp-image-20397\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/2.jpg 500w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/2-300x154.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/2-272x140.jpg 272w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><figcaption>Source: <a href=\"https:\/\/techjury.net\/blog\/how-many-emails-are-sent-per-day\/\">Techjury<\/a> &amp; <a href=\"https:\/\/www.statista.com\/statistics\/270899\/global-e-mail-spam-rate\/\">Statista<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<p>This number is unlikely to go down anytime soon. If anything, with the rise of Artificial Intelligence, Deepfake and other cutting-edge technologies that smart spammers are already leveraging to their advantage, the scope and scale of email spam will actually increase. In other words, email users can expect to get <em>more<\/em> spam in future, not <em>less.<\/em><\/p>\n\n\n\n<p>In such a bleak scenario, how can you as Email Marketing managers stay ahead of the \u2018Spam Armageddon\u2019? What can you do to keep the open and click-through rates <em>high<\/em> and your&nbsp;spam complaints <em>low<\/em>?<\/p>\n\n\n\n<p>The answer to both questions is <em>Content Detective<\/em>.<\/p>\n\n\n\n<p>Content Detective is a tool within <a href=\"https:\/\/email.uplers.com\/infographics\/salesforce-marketing-cloud\/\">Salesforce Marketing Cloud\u2019s <\/a><em><a href=\"https:\/\/email.uplers.com\/infographics\/salesforce-marketing-cloud\/\">Email Studio<\/a><\/em> that can help you keep your Email Marketing messages out of your subscribers\u2019 spam folders. By providing the means to identify potentially spammy content in emails <em>before<\/em> these emails are sent, <a href=\"https:\/\/email.uplers.com\/blog\/the-definitive-guide-to-bounce-mail-management-in-sfmc-email-studio\/\">Content Detective helps improve <\/a><em><a href=\"https:\/\/email.uplers.com\/blog\/the-definitive-guide-to-bounce-mail-management-in-sfmc-email-studio\/\">email deliverability<\/a><\/em>.<\/p>\n\n\n\n<p><strong>Content Detective is like <em>Sherlock Holmes<\/em> for Email Marketing!<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><a href=\"view-source:https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted.jpg\" alt=\"marketing cloud bounce mail detective\" class=\"wp-image-20384\" width=\"367\" height=\"235\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted.jpg 842w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted-300x192.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted-768x492.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted-219x140.jpg 219w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/shutterstock_83826406-Converted-624x399.jpg 624w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>We hope you find this guide to Content Detective useful for your email marketing endeavors!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is Content Detective<\/strong><\/h2>\n\n\n\n<p>In simplest terms, Content Detective identifies words, phrases and patterns in <a href=\"https:\/\/email.uplers.com\/blog\/complete-guide-to-create-your-first-email-template\/\">email content<\/a> that are likely to trigger spam filters. But it doesn\u2019t just find problems. It also recommends <em>resolutions<\/em> to each identified problem. After running Content Detective, you can complete a single-click review of your content and edit the specific triggers identified to minimize the chances of your email being marked as spam in your recipients\u2019 Inboxes.<\/p>\n\n\n\n<p>This can potentially increase your <em>open<\/em> and <em>click-through<\/em> rates \u2013 two actions that can have a massive impact on the success of your Email Marketing campaign.<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-19773 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS.png\" class=\"attachment-full size-full\" alt=\"Hire a team of SFMC experts to help with your email campaign management\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS.png 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-300x75.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-768x192.png 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-624x156.png 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n\n\n\n<p><br \/><strong>How to access Content Detective in Email Studio<\/strong><\/p>\n\n\n\n<p>Content Detective resides in Content Builder. To access it, <a href=\"https:\/\/email.uplers.com\/blog\/content-builder-versus-classic-content-in-salesforce-marketing-cloud-exploring-the-differences\/\">select your email in Content Builder<\/a>, and click on the drop-down menu next to the email. It will appear as one of the options. Select it.<\/p>\n\n\n\n<p>It will run automatically as soon as you complete your selection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Content Detective works<\/strong><\/h2>\n\n\n\n<p>Content Detective mirrors the logic used by spam-filtering software to scan your email content and identify spam trigger words.<\/p>\n\n\n\n<p>Examples of trigger words that will be flagged in Content Detective include:<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; big bucks<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; !!!<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; $$$<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; all natural<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Casino<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Earn $<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Earn Cash<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Enlarge<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Free Gift<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Hardcore<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Make $<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Million email addresses<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Money at home<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Naughty<\/p>\n\n\n\n<p>\u00b7 &nbsp; &nbsp; &nbsp; &nbsp; Save $<\/p>\n\n\n\n<p>\u2026among others. The list is continuously updated.<\/p>\n\n\n\n<p> You can still send your email without making changes, but this is not recommended. Usually, it\u2019s best to remove any phrases that may activate spam filters and negatively affect your <a href=\"https:\/\/email.uplers.com\/blog\/pre-and-post-send-deliverability-tools\/\">email deliverability<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to use Content Detective<\/strong><\/h2>\n\n\n\n<p> To review the email with Content Detective, follow these steps: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Step 1:<\/strong> Locate the email in Content Builder<\/li><li><strong>Step 2:<\/strong> Click the drop down arrow next to your content (on the right) and select Content Detective<\/li><li><strong>Step 3:<\/strong> Content Detective will scan your email content for spam triggers<\/li><li><strong>Step 4:<\/strong> When the scan is complete, your results and suggested corrections will be displayed.<\/li><li><strong>Step 5:<\/strong> Make the corrections in both HTML and Text versions. You can run the test again to confirm that you caught and made all changes.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Wrap up<\/strong><\/h2>\n\n\n\n<p>Email Marketing can sometimes be a hit-and-miss endeavor. However, in an era of crowded Inboxes and smart spammers, Email Marketers must make every effort to ensure that their emails reach their subscribers\u2019 Inboxes instead of their spam folders. And SFMC\u2019s Content Detective provides the means to do this. Then why not use it and get the best RoI from your email campaign? You have nothing to lose and everything to gain.<\/p>\n\n\n\n<p><em>\u201cIt\u2019s elementary, my dear Watson!\u201d<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>These are just a few examples of the many, many, many spam emails that are sent and received by email users every single day. With the number of global email users set to grow to 4.37 billion users in 2023, the good news is that email is not going anywhere. Furthermore, Email Marketing also has [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1158],"tags":[],"class_list":["post-20383","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce-marketing-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guide to Content Detective in Salesforce Email Studio<\/title>\n<meta name=\"description\" content=\"Content Detective is a tool within Salesforce Marketing Cloud\u2019s Email Studio that helps us to secure our inbox from the spam or junk emails.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/email.uplers.com\/blog\/guide-to-content-detective-in-salesforce-marketing-cloud-email-studio\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guide to Content Detective in Salesforce Email Studio\" \/>\n<meta property=\"og:description\" content=\"Content Detective is a tool within Salesforce Marketing Cloud\u2019s Email Studio that helps us to secure our inbox from the spam or junk emails.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/email.uplers.com\/blog\/guide-to-content-detective-in-salesforce-marketing-cloud-email-studio\/\" \/>\n<meta property=\"og:site_name\" content=\"Email Uplers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/email.uplers\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-16T15:17:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-13T11:21:22+00:00\" 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