{"id":21454,"date":"2020-08-06T18:24:44","date_gmt":"2020-08-06T12:54:44","guid":{"rendered":"https:\/\/email.uplers.com\/blog\/?p=21454"},"modified":"2021-06-05T15:25:07","modified_gmt":"2021-06-05T09:55:07","slug":"sales-marketing-email-templates-in-sfmc","status":"publish","type":"post","link":"https:\/\/email.uplers.com\/blog\/sales-marketing-email-templates-in-sfmc\/","title":{"rendered":"A Quick Primer on Sales Email Templates in Salesforce Marketing Cloud (7 Best Practices Included!)"},"content":{"rendered":"\n<p>In Salesforce Marketing Cloud (SFMC), sales email templates and <a href=\"https:\/\/email.uplers.com\/portfolio\/\">business email templates<\/a> give you the freedom and flexibility to add <em>personalized<\/em> content directly into a pre-prepared, well-designed file. Moreover, you can re-use the same template for multiple campaigns with different content and\/or graphical elements. All in all, by using a sales email template or business email template in SFMC, you can completely overhaul your email production process and focus on what really matters \u2013 nurturing meaningful relationships with your audience.<\/p>\n\n\n\n<p>In this brief primer, we will share some useful information about SFMC email templates and also provide some proven tips and best practices to help you make the most of them for your next email marketing campaign. So, if you\u2019re an <a href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\">SFMC email specialist<\/a> or are leading a team of SFMC email specialists, then this article is for you!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What are the types of <\/strong><strong>sales email templates<\/strong><strong> and <\/strong><strong>business email templates<\/strong><strong> in Salesforce Marketing Cloud?<\/strong><\/h2>\n\n\n\n<p>SFMC mainly provides 4 types of email templates.<\/p>\n\n\n\n<p><strong><em>1. Text email templates<\/em><\/strong><\/p>\n\n\n\n<p>This is one of the simplest type of sales email examples. It contains only text, no visual or graphical elements so formatting of elements like font color or size, bold text, etc., is not possible.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/aFdpRwokKgXjybCwMcV4PqxClaDrQFMQm55uTAAh2L-RHHEIawXBSYtXUNEYKNIfNJ1ZvSDYK9vu9q88tsE26jxHZs2jCxosDPGSnRFA6vIDykRQ0Ozn5JeqQ4W8Hn2rSU881pPzxBa_IaTrEw\" alt=\"Text email template\"\/><figcaption><a href=\"https:\/\/www.salesforceben.com\/creating-email-templates\/\">Source<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<p>In general, all users can create or change text email templates (insofar as changes are possible), not just administrators.<\/p>\n\n\n\n<p><strong><em>2. HTML email templates (with letterhead)<\/em><\/strong><\/p>\n\n\n\n<p>Administrators and users with permission to \u201cEdit HTML Templates\u201d can <a href=\"https:\/\/email.uplers.com\/first-email-template-free\/\">create HTML email templates <\/a>in SFMC based on a letterhead. Your SFMC email specialist will first need to create the letterhead \u2013 the \u2018visual container\u2019 of the email. Next, they select an email layout to specify how the content within the template will be distributed. With this option, you can change the formatting and also modify the content as required.<\/p>\n\n\n\n<p>The great thing about HTML sales email examples in SFMC is that all formatting can be done using the Formatting Controls \u2013 no prior knowledge of HTML\/CSS is required. HTML templates with letterheads can be used when manually sending emails.<\/p>\n\n\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-20441 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l.png\" class=\"attachment-full size-full\" alt=\"Our SFMC developers can design flawless email templates\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l.png 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-300x75.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-768x192.png 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/06\/picturemessage_bqjkyvhv.52l-624x156.png 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n\n\n\n<p><strong><em>3. Custom HTML email templates<\/em><\/strong><\/p>\n\n\n\n<p>These templates are created without a letterhead. In order to customize the email layout and formatting, your SFMC email specialist will need to know HTML and how to obtain the HTML code to insert in the template.<\/p>\n\n\n\n<p>You can re-use <a href=\"https:\/\/email.uplers.com\/custom-email-templates-design-coding\/\">custom HTML templates<\/a> when manually sending emails but you cannot modify the layout or content of the email.<\/p>\n\n\n\n<p>When creating a custom HTML template, if you leave the text-only version blank, SFMC automatically creates text-only content based on the current HTML code. However, if you manually create a text-only version, edits to the HTML version are not reflected in it.<\/p>\n\n\n\n<p><strong><em>4. Visualforce email templates<\/em><\/strong><\/p>\n\n\n\n<p>Visualforce cold <a href=\"https:\/\/email.uplers.com\/blog\/complete-guide-to-create-your-first-email-template\/\">email templates<\/a> can only be created by Admins and Developers, and require knowledge of HTML, CSS and Apex. They allow for the advanced merging with a recipient\u2019s data, where the content of a template can contain information from multiple records, not just the current record. With Visualforce templates, your Admin or Developer can also specify a \u201cReply-to\u201d address.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/YFM4ScHnX7C7po7S-ZpUZkRlVfXgOiKpDTKOgoNJ7kVdr42A4mchWQGUGLERLTib6a7sErft_wKRf1XLTGEwtQK-pxstsOhTNrzt59FoNFubSW6CR1-jL9hdaCI4T6xmF8E4Vs5-NB_WLiHEDg\" alt=\"Visualforce email template \"\/><figcaption><a href=\"https:\/\/developer.salesforce.com\/blogs\/engineering\/2008\/11\/visualforce-email-templates-now-with-pdf-attachments.html\">Source<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<p>When manually sending emails, this email template can be re-used. However, you can\u2019t modify the email\u2019s layout or content.<\/p>\n\n\n\n<p>All the above 4 template types can include text and merge fields for personalization. They also allow for including attachments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to create a new cold sales email template in Salesforce Marketing Cloud<\/strong><\/h2>\n\n\n\n<p>Follow these easy steps to create a new sales email template or business email template in SFMC:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Navigate to Setup &gt; Communication Templates I Email Templates OR Setup &gt; Email I My Templates<\/li><li>Select <em>New Template<\/em><\/li><li>Select the type of template you want to create<\/li><li>Add a Letterhead (see section below) if you are trying to create an HTML template with letterhead see (#3 in previous section)<\/li><li>Specify the Template Name and Layout<\/li><li>Check the <em>Available for Use<\/em> field<\/li><li>Add content to the email body<\/li><li>Choose a folder and click <em>Save<\/em><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to create a letterhead for SFMC HTML email template<\/strong><\/h2>\n\n\n\n<p>Use a letterhead to simplify maintenance of your HTML email template library. If your company\u2019s corporate color, logo, graphics, etc. change, you can easily change these elements in one place. When you do, all the HTML email templates using the letterhead will get updated automatically.<\/p>\n\n\n\n<p><em>To create your letterhead:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Navigate to Setup &gt; Letterheads in the Quick Find box<\/li><li>Select <em>Letterheads<\/em><\/li><li>Click <em>New Letterhead<\/em><\/li><li>Set the letterhead properties<\/li><li>Click <em>Save<\/em><\/li><li>Set the letterhead attributes to customize the letterhead to match your corporate look and feel<\/li><li>Click <em>Preview<\/em> to display the letterhead in a separate window<\/li><li>Click <em>Save<\/em><\/li><\/ol>\n\n\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-20795 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/07\/campaigns-in-SFM_V1-1.jpg\" class=\"attachment-full size-full\" alt=\"Let us manage your email campaigns in SFMC\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/07\/campaigns-in-SFM_V1-1.jpg 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/07\/campaigns-in-SFM_V1-1-300x75.jpg 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/07\/campaigns-in-SFM_V1-1-768x192.jpg 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/07\/campaigns-in-SFM_V1-1-624x156.jpg 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Make the most of cold email templates and business email templates in SFMC with these best practices<\/strong><\/h2>\n\n\n\n<p>The 4 <a href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-exacttarget-email-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Marketing Cloud email templates<\/a> can boost your prospecting, lead generation and customer relationship management outcomes with email marketing.\u00a0<\/p>\n\n\n\n<p>Follow these best practices to make the most of them.<\/p>\n\n\n\n<p><strong>1. Start with a goal and create a specific cold email templates for <em>that<\/em> goal<\/strong><\/p>\n\n\n\n<p>Each of the 4 types of templates in SFMC serve a different purpose. Choose your template wisely. And this is easier to do if you start with a goal.&nbsp;<\/p>\n\n\n\n<p>To identify your goal, ask yourself these questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Who are my subscribers?<\/li><li>What do they want from me?<\/li><li>How can my email (and email template) help them?<\/li><li>How can I answer their What\u2019s-in-it-for-me (WIIFM) question?<\/li><li>What kind of conversation do I want to have with them?<\/li><\/ul>\n\n\n\n<p><strong>2. Get to the point and keep it short<\/strong><\/p>\n\n\n\n<p><em>Between 2014 and 2018, the average office worker received about 90 emails a day <\/em><em>(Source: <\/em><a href=\"https:\/\/info.templafy.com\/blog\/how-many-emails-are-sent-every-day-top-email-statistics-your-business-needs-to-know\"><em>templafy<\/em><\/a><em>)<\/em><em>.<\/em><\/p>\n\n\n\n<p>That\u2019s a lot of emails!<\/p>\n\n\n\n<p>If you want your <em>email<\/em> to be opened and read, it\u2019s important that you craft your <em>email template<\/em> strategically. This means knowing the goal of the template (see above) and also knowing what content to put in the template.<\/p>\n\n\n\n<p>The best sales emails have short, easy to consume messages, not long-winded stories that go\u2026well, nowhere. Remember these tips:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Get right to the point. It\u2019s an email, not a thesis!<\/li><li>Limit your email to one single message. Don\u2019t confuse the reader with multiple messages<\/li><li>Instead of greeting them with a wall of text, guide them through the message<\/li><li>Be clear on your Call to Action. If you\u2019re not, your reader won\u2019t be either (and they will LEAVE!<\/li><\/ul>\n\n\n\n<p><strong>3. Make formatting your friend<\/strong><\/p>\n\n\n\n<p>Today, a lot of emails are read on mobile devices so it\u2019s important that you choose the right template and customize it with a <a href=\"https:\/\/email.uplers.com\/infographics\/new-age-email-design-best-practices\/\">responsive email design<\/a> to make it mobile-friendly. For this, formatting is absolutely crucial. Make sure your SFMC email specialist pays particular attention to these elements:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Indents<\/li><li>Bulleted or numbered lists<\/li><li>Hyperlinks<\/li><li>Calls to action buttons and text<\/li><li>Text spacing<\/li><li>Font types, sizes and colors<\/li><li>Background colors<\/li><li>Banner sizes<\/li><li>Spacing between text and graphical elements<\/li><\/ul>\n\n\n\n<p><strong>4. Tips for using HTML letterheads<\/strong><\/p>\n\n\n\n<p>Email templates with letterheads can help you showcase your company\u2019s brand and communicate professionally with your subscribers. If you plan to use letterheads in your SFMC sales email templates or business email templates, keep these tips in mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Enforce your company\u2019s brand across all outbound emails by separating the letterhead from the templates that use it<\/li><li>Keep the number of letterheads to a minimum \u2013 ideally 1 \u2013 and use this as the foundation for all your HTML email templates<\/li><li>Create more letterheads only if your organization has multiple brands or if the company logo is available in different languages<\/li><li>Make sure your letterhead defines the header and footer of all HTML emails<\/li><\/ul>\n\n\n<div class=\"banner_wrapper\" style=\"\"><div class=\"banner  banner-19773 bottom vert custom-banners-theme-default_style\" style=\"\"><a class=\"custom_banners_big_link\"  target=\"_blank\"  href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-email-specialist\/\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS.png\" class=\"attachment-full size-full\" alt=\"Hire a team of SFMC experts to help with your email campaign management\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS.png 800w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-300x75.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-768x192.png 768w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/04\/SFMC-EMAIL-UPLERS-624x156.png 624w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div>\n\n\n\n<p><strong>5. Be mindful of your words<\/strong><\/p>\n\n\n\n<p>Your email template is more than design, copy or graphical elements. It\u2019s all this and more, so it\u2019s important to be mindful of what you put inside it. Words in particular should be chosen with care because the wrong copy can not only turn off your subscribers but also get you in trouble with spam filters. The latter can affect your <a href=\"https:\/\/email.uplers.com\/infographics\/email-deliverability-best-practices\/\">emails\u2019 \u2018deliverability<\/a>\u2019 which in turn will affect how many of your subscribers actually see your email.<\/p>\n\n\n\n<p>Some tips when creating copy for your template:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Avoid using \u2018spammy\u2019 words like \u2018offer\u2019, \u2018satisfaction guaranteed\u2019 or \u2018incredible deal\u2019 in your copy<\/li><li>Use <a href=\"https:\/\/email.uplers.com\/blog\/step-by-step-guide-to-sfmc-ab-testing\/\">A\/B testing<\/a> to test different subject lines and words to see which ones earn a better response<\/li><li>\u2018Template\u2019 is not the same as \u2018generic\u2019! Personalize the content in your SFMC sales email template and tailor it to the user<\/li><li>Make your subject line concise, yet personalized and interesting. Experiment with emojis \u2013 they work!<\/li><li>Establish a connection with your reader from the first line. Make it interesting and intriguing, not salesy and pushy<\/li><\/ul>\n\n\n\n<p><strong>6. Choose your graphics with care<\/strong><\/p>\n\n\n\n<p>Images, videos, infographics, etc. add flavor to your email and keep it from looking like a boring block of text. But some of your subscribers may not even see these images. In such cases, you need to ensure that your emails are understandable even without images. These tips can help:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Add a descriptive alt tag to every image so your recipient doesn\u2019t get confused if the image is blocked (say, by their email client)<\/li><li>Compress large images before adding them to your email template\u2019s code<\/li><li>Include alt tags for <a href=\"https:\/\/email.uplers.com\/blog\/gif-in-email-fortifying-clickthrough-rate-up-to-26\/\">GIF images<\/a> and links for videos for subscribers who can\u2019t view these elements within the email<\/li><\/ul>\n\n\n\n<p><strong>7. Close strong<\/strong><\/p>\n\n\n\n<p>It\u2019s also important to close on a strong note, so you should always include a solid CTA in your template. Remember these tips:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Let the reader know what you want them to do. Be clear on the next steps<\/li><li>Use crisp and clear CTA text. For e.g. \u201cShop Now\u201d is always better than \u201cFor more info, click here\u201d<\/li><li>Your CTA button\/link and text must match your brand guidelines: color, design, etc.<\/li><li>Place your CTA in the template where it is clearly visible<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Wrap up<\/strong><\/h2>\n\n\n\n<p>These seven best practices for SFMC cold email templates and business email templates can help transform your templates from \u201cboring\u201d and \u201cho-hum\u201d to \u201ctell me more!\u201d Make the most of them to enhance your templates and meet your email marketing goals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking forward to creating sales email templates in SFMC? Let us help you out <\/p>\n","protected":false},"author":1,"featured_media":21455,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1158],"tags":[],"class_list":["post-21454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce-marketing-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Marketing Email Templates in SFMC<\/title>\n<meta name=\"description\" content=\"Here we are sharing useful tips on Sales Marketing Email Templates for SFMC and its best practices to help you make the most out of them for your next email marketing campaign\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/email.uplers.com\/blog\/sales-marketing-email-templates-in-sfmc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Marketing Email Templates in SFMC\" \/>\n<meta property=\"og:description\" content=\"Here we are sharing useful tips on Sales Marketing Email Templates for SFMC and its best practices to help you make the most out of them for your next email marketing campaign\" \/>\n<meta property=\"og:url\" content=\"https:\/\/email.uplers.com\/blog\/sales-marketing-email-templates-in-sfmc\/\" \/>\n<meta property=\"og:site_name\" content=\"Email Uplers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/email.uplers\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-06T12:54:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-05T09:55:07+00:00\" \/>\n<meta property=\"og:image\" 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