{"id":23186,"date":"2022-06-07T15:28:00","date_gmt":"2022-06-07T09:58:00","guid":{"rendered":"https:\/\/email.uplers.com\/blog\/?p=23186"},"modified":"2023-03-13T17:12:17","modified_gmt":"2023-03-13T11:42:17","slug":"dynamic-content-with-content-builder-in-salesforce-marketing-cloud","status":"publish","type":"post","link":"https:\/\/email.uplers.com\/blog\/dynamic-content-with-content-builder-in-salesforce-marketing-cloud\/","title":{"rendered":"How to Create Dynamic Content with Content Builder in Salesforce Marketing Cloud: A Step-by-step Guide"},"content":{"rendered":"\n<p>[This post was originally published on 17th Nov 2020. It has been updated on 7th June 2022.]<\/p>\n\n\n\n<p>In the modern-day age of email marketing, a plethora of brands are scrambling to grab \u2013 and retain \u2013 the attention of their audience. But this is easier said than done. When more and more customers are comfortable severing relationships with brands due to poor customer experiences (<a href=\"https:\/\/clouddamcdnprodep.azureedge.net\/gdc\/gdcPiLLQw\/original?ocid=mkto_eml_EM582302A1LA1\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">58%<\/a> according to this recent Microsoft survey), brands need to find a way into the hearts and minds of their subscribers.<\/p>\n\n\n\n<p>And one of the most effective ways to do this is by creating <strong>hyper-personalized email campaigns with dynamic content<\/strong>.<\/p>\n\n\n\n<p>In this article, we will show you how to create <a href=\"https:\/\/email.uplers.com\/infographics\/dynamic-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">dynamic email content<\/a> with Salesforce Marketing Cloud (SFMC). We will cover things like:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>What is Salesforce dynamic content in email<\/li><li>Why you need HTML dynamic content in email<\/li><li>How to create dynamic content in SFMC with Content Builder<\/li><\/ol>\n\n\n\n<p>Dynamic content can power up your email marketing, so if you haven\u2019t tried it yet, now\u2019s a great time to start!<\/p>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is <\/strong><strong>Dynamic Content In Email<\/strong><strong> and Why Do I Need It?<\/strong><\/h2>\n\n\n\n<p>First things first &#8211; what is HTML dynamic content?&nbsp;<\/p>\n\n\n\n<p>To stand apart from all the me-toos and has-beens in today\u2019s email marketing space, personalization should be the most critical element of your brand\u2019s strategy.<\/p>\n\n\n\n<p>This is because:<\/p>\n\n\n\n<p><strong>Brands using email personalization generate <\/strong><a href=\"https:\/\/instapage.com\/blog\/personalization-statistics\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>17% more revenue<\/strong><\/a><strong> than brands that don\u2019t use personalization.<\/strong><\/p>\n\n\n\n<p>A <strong>successful<\/strong> email marketing strategy gives customers <em>what<\/em> they want and <em>when<\/em> they want.<\/p>\n\n\n\n<p>But a <strong>super-successful<\/strong><em> <\/em>email marketing strategy also <em>anticipates<\/em> their needs to give them <em>what<\/em> they want <em>before<\/em> they know that they want it!<\/p>\n\n\n\n<p>Here\u2019s where dynamic content in emails can make the crucial difference.<\/p>\n\n\n\n<p>Dynamic content in emails can enable brands to win the \u201ccompetition for the inbox\u201d in the short term, while building meaningful relationships with the audience, creating loyal super-fans, and ultimately generating greater revenues (and profits!) over the long term.<\/p>\n\n\n\n<p><strong>Dynamic content provides each email subscriber with easy access to relevant information to create personalized experiences.<\/strong><\/p>\n\n\n\n<p>Email marketers use data about subscribers to define variables that they then use to create tailored and dynamic email content. This data can be:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Demographic: age, name, gender, location<\/li><li>Behavioral: Preferences, purchase data, offers<\/li><li>Firmographic: Role, industry, work address<\/li><li>Psychographic: Lifestyle, interests, hobbies<\/li><\/ul>\n\n\n\n<p>This approach&nbsp;requires a bit more effort than simply creating generic emails for a mass audience. However, the high returns are more than worth it.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.statista.com\/statistics\/809509\/us-marketers-personalization-strategies-effectiveness\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>65% of marketers<\/strong><\/a><strong> rate dynamic email content as their most effective personalization tactic.<\/strong><\/p>\n\n\n\n<p>Now that you know what dynamic email content is, and why it\u2019s important for your brand, let\u2019s explore the nuts and bolts of creating dynamic content in SFMC with the Content Builder tool.<\/p>\n\n\n\n<p>Ready to dive into dynamic content Salesforce? Let\u2019s go!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dynamic Email Content<\/strong><strong> with <\/strong><strong><em>Salesforce Marketing Cloud<\/em><\/strong><strong> and <\/strong><strong><em>Content Builder<\/em><\/strong><\/h3>\n\n\n\n<p><strong>Content Builder<\/strong> in SFMC is perfect for creating dynamic email template with different sets of assets \u2013 copies, images or offers \u2013 that instantaneously adjust to dynamically personalize every email for every recipient. The content, which can be used in any type of email other than text-based email messages, displays according to the rules you define within Content Builder, based on subscribers&#8217; attributes or data extension values (see previous section). If a particular subscriber does not meet a rule you created, the default content specified in the Default Content field will be displayed in their email. SFMC also provides dozens of email templates that make it easy to create personalized emails that promote meaningful engagements.<\/p>\n\n\n\n<p>In Content Builder, <strong>enhanced dynamic content blocks<\/strong> are ideal if you don\u2019t want to create data extensions and complex rules for each content variation. Instead, you can quickly create localized content and multiple audience segments by easily importing data from a CSV file, and by using the built-in drag-and-drop tools, on-screen buttons and templates. Knowledge of HTML coding or AMPscript is not required, since you don\u2019t need to write custom code.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>Step-by-step process to create enhanced dynamic content blocks in Content Builder<\/em><\/strong><\/h3>\n\n\n\n<p>In the below example, we create dynamic email template that will go just below the brand logo. This content will be localized for subscribers in different countries.<\/p>\n\n\n\n<p><em>Step 1:<\/em> Go to <em>Content Builder<\/em> under <em>Salesforce Marketing Cloud<\/em><\/p>\n\n\n\n<p><em>Step 2a:<\/em> Import a delimited CSV file containing asset names and content variations for each asset. This will enable you to create numerous versions of dynamic content, targeted at each specific audience.<\/p>\n\n\n\n<p><em>Step 2b:<\/em> Localizing this content, e.g. by location, will help you target this content when you actually build the email.<\/p>\n\n\n\n<p><em>Step 2c:<\/em> Import the localized file<\/p>\n\n\n\n<p><em>Step 3:<\/em> Select the email you want to tailor. Now you can add the localized content to it.<\/p>\n\n\n\n<p><em>Step 4:<\/em> To edit your email content, drag the dynamic content block and drop it into the email<\/p>\n\n\n\n<p><em>Step 5:<\/em>&nbsp; Content Builder saves assets as \u201cEnhanced Dynamic Content Maps\u201d in the content library.<\/p>\n\n\n\n<p>You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Use these maps as blocks in emails and templates<\/li><li>Link your enhanced dynamic content to an audience during the import, or while adding the blocks to an email or template<\/li><\/ul>\n\n\n\n<p><em>Step 6:<\/em> Preview the different variations before sending them out. You can select your audience after this step.<\/p>\n\n\n\n<p>So if you have created multiple language versions, you can preview each version.<\/p>\n\n\n\n<p>If all translations and localized versions look OK, click on <em>Done Editing<\/em> and then on <em>Next<\/em>.<\/p>\n\n\n\n<p><em>Step 7:<\/em> Send test emails.<\/p>\n\n\n\n<p><em>Step 8:<\/em> If the results of test emails are as expected, you can now deploy your email campaign with dynamic content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What part of an email content can be made dynamic with SFMC Content Builder?<\/strong><\/h2>\n\n\n\n<p>Subject lines, body copy, images, CTAs, and much more!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dynamic Content Email Examples in SFMC<\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>HULU<\/strong>:<\/h3>\n\n\n\n<p>This OTT platform (content streaming) encourages users to explore different types of content by sending them personalized emails based on preferences, and previous behaviors. Here, the SFMC dynamic content contains names of recommended series plus visuals. Clicking on any visual will take the user directly to that show on Hulu.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"1024\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial-220x1024.png\" alt=\"Dynamic Content emails in SFMC\" class=\"wp-image-23187\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial-220x1024.png 220w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial-30x140.png 30w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial-624x2903.png 624w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial.png 680w\" sizes=\"auto, (max-width: 220px) 100vw, 220px\" \/><figcaption><a href=\"https:\/\/reallygoodemails.com\/emails\/1-friendly-message-from-hulu-watch-these-family-favorites-on-hulu-with-a-free-month-trial\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Source (opens in a new tab)\">Source<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Grammarly<\/strong>: <\/h3>\n\n\n\n<p>Grammarly sends dynamic emails with details of users\u2019 activity and achievements during the year. This helps keep them motivated, and inspired to keep using Grammarly. The CTA encourages them to upgrade to a paid version of the tool.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"1024\" src=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/image2-1-300x1024.png\" alt=\"Dynamic Content emails \" class=\"wp-image-23191\" srcset=\"https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/image2-1-300x1024.png 300w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/image2-1-88x300.png 88w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/image2-1-41x140.png 41w, https:\/\/email.uplers.com\/blog\/wp-content\/uploads\/2020\/11\/image2-1.png 585w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption><a href=\"https:\/\/reallygoodemails.com\/emails\/highlights-of-your-year-100-off-for-2017\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Source  (opens in a new tab)\">Source <\/a><\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Chipotle<\/strong>: <\/h3>\n\n\n\n<p>This food brand\u2019s dynamic receipt emails contain details of the user\u2019s order as well as an estimated arrival time which is dynamically calculated and inserted based on current (order) status.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/gXIiaZ3tceV-78ug8kFXKqTG0UR9XqgavP2m9VYpnAeb_xD9-Ms6usSUbrNlBwKZqPeDwnX7NQgdgtRlVq7UL82PTssGaf2YcghWNhuMORTlOCX8dIwLsXkwlnpE-mbHc1bhDNr-\" alt=\"Chipotle template\"\/><figcaption><a href=\"https:\/\/reallygoodemails.com\/emails\/thanks-for-your-order-smiles-davis\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Source (opens in a new tab)\">Source<\/a><\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Dynamic Content Salesforce<\/strong><strong>: Best Practices to Keep in Mind<\/strong><\/h2>\n\n\n\n<p>SFMC Content Builder takes the pain out of creating dynamic content so your target audience always receives tailored messages that they will <em>want<\/em> to read. But to help you get the most value from this user-friendly, yet powerful tool, it helps to keep these best practices in mind.<\/p>\n\n\n\n<p>If you include dynamic content based on data in a data extension, send the email to the same data extension that you based the rules on, or to a data extension that contains fields with the exact same names as the data extension fields used in the dynamic content rules.<\/p>\n\n\n\n<p>Before creating dynamic content, upload the content you want to use. Always keep content blocks up-to-date, otherwise you may end up sending outdated \u2013 albeit dynamic! \u2013 information to your subscribers.<\/p>\n\n\n\n<p>If you make local copies of content blocks, update the dynamic content block when you edit content already used.<\/p>\n\n\n\n<p>To create dynamic content based on subscriber attributes, define rules based on these four elements:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em>Attributes<\/em>: The profile on which you want to base the decision of which subscribers see this content<\/li><li><em>Value<\/em>: To determine which subscribers see this content<\/li><li><em>Operator<\/em>: The relationship between the attribute and the value selected<\/li><li><em>Content<\/em>: The content to be displayed for a subscriber who meets the defined attribute requirement<\/li><\/ul>\n\n\n\n<p>Always choose an operator that makes sense with the chosen attribute. For example, do not use the less than (&lt;) operator with a text attribute. For attributes with type equal to date, only the following operators are supported: <em>is equal to, is not equal to, is greater than<\/em>, and <em>is less than.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h3>\n\n\n\n<p>By using dynamic content email marketing software, you will be able to create hyper-personalized emails. It will show your audience that you care about their preferences and are willing to make the effort to cater to their needs. As a bonus, you will enjoy higher RoI on your email marketing efforts. With Content Builder in <a href=\"https:\/\/email.uplers.com\/salesforce-marketing-cloud-exacttarget-email-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Marketing Cloud,<\/a> you can simplify the process of creating dynamic content, and enjoy all its benefits. Then why not give it a try? You have nothing to lose, and everything to gain!<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Confused how to use Content Builder in SFMC? Here&#8217;s everything you would like to know about it<\/p>\n","protected":false},"author":1,"featured_media":23755,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1158],"tags":[],"class_list":["post-23186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce-marketing-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Step-by-step Guide for Dynamic Content with Content Builder in SFMC<\/title>\n<meta name=\"description\" content=\"Let&#039;s know why dynamic content is essential for your brand, Explore the nuts and bolts of creating dynamic content in SFMC with the Content Builder tool.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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